What are the pre-requisites to start using the Free Plan?

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WhatsApp cloud API is a set of tools and services that allows businesses to integrate WhatsApp messaging into their systems and processes. With the WhatsApp cloud API, businesses can send and receive messages, track delivery and read receipts, and manage customer conversations in a scalable and secure manner. The WhatsApp cloud API is particularly useful for businesses that want to use WhatsApp as a customer service channel, or that want to automate their communications with customers. Some examples of businesses that might benefit from using the WhatsApp cloud API include e-commerce companies, banks, airlines, and customer service departments.

Here are a few points to consider as prerequisites for using the WhatCX Free Plan

1. You need to have a Facebook Page of your Business

2. You need to have a Facebook Business Manager. You can get the Facebook Business manager verified to take out the benefits of it. – Read the article on How to apply for Facebook Business Manager Verification

3. You need to have a WhatsApp Business account. This is a separate account from your personal WhatsApp account and is specifically designed for businesses to communicate with their customers. Please ensure, the number you will be using for WhatCX should not be used on WhatsApp app.

4. You need to have a clear understanding of your business needs and goals. This will help you determine which API provider is the best fit for your business and will help you communicate your requirements to the API provider.

5. You need to have a domain name and a publicly accessible URL. This is required for WhatsApp to send webhooks to your server.

6. You need to have a valid SSL certificate for your domain. WhatsApp requires that all API requests and webhooks be made over a secure connection.

7. You need to have a basic understanding of API concepts and how to make API requests. This will be necessary in order to integrate the WhatsApp Business API into your own systems and processes.

8. You should carefully review the terms of service and privacy policy of the API provider. It is important to understand how your data will be used and protected before you start using the API.