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Get WhatCX for Free
WhatCX Knowledgebase
  • Home 
  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 

Faq Categories: Returns

We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy

May 8, 2019
1 minute

What is your refund policy and terms and conditions?

We comply fully with Envato’s refund policy. We issue refunds for the reasons Envato permits us to give refund and we don’t issue refunds on the cases Envato does not guarantee refunds. Please check Envato’s refund policy: https://themeforest.net/page/customer_refund_policy

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admin
May 8, 2019
1 minute

What will happen if my support is expired after purchasing my item?

After the 6-month period is over you can buy extended support. You can buy extended support in the beginning, too. I that case you get a 1-year support in total.

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admin
May 8, 2019
1 minute

Is the price of the theme one-time or recurring (monthly/yearly)?

The payment is one-time. After you pay the one-time price of the theme, you will never be charged for it. But you can buy extended support after your support expires after 6 months.

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admin
May 8, 2019
1 minute

Is there a warranty on my item or a guaranty on my item?

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admin
May 8, 2019
1 minute

How do I repair an item on envato market?

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