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  • Home 
  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 
Get WhatCX for Free
WhatCX Knowledgebase WhatCX Knowledgebase
Get WhatCX for Free
WhatCX Knowledgebase
  • Home 
  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 
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  1. Home
  2. Using WhatCX
  3. Modules in Depth
Updated on February 17, 2023

Docy Child

Using WhatCX

  • First Steps
    • Setup WhatsApp Profile
    • Invite Users & Setup Teams
    • Add money to your Wallet
    • Setup Contact Tags & Custom Fields
    • Create & Import Contacts
    • Have your first Conversation on WhatCX
    • Schedule your first Broadcast
    • Setup your first bot
  • Modules in Depth
    • Contacts
      • How to add Contacts manually?
      • How to import contacts and map the CSV?
      • How to apply Advance Filters and create a Contact List?
    • Conversations
      • How to manage chat in conversation module?
      • How to update Contacts Profile, add Sticky Agents & Tags?
    • Broadcast
      • How to schedule a Broadcast?
      • What are the different audience types in Broadcast?
    • Templates
      • How to Create Templates on WhatCX?
    • QR Codes & Widgets
      • How to create QR & Widgets?
      • How to customize your QR & Widget?
    • Bots
      • How to create a Bot?
      • How to create a Chat Block?
    • Forms
      • How to create Forms?
      • Benefits and Use Cases of Integrating Forms
      • Form Data and Analytics
    • Feedback
    • Enquiry
    • Admin
      • How to setup Office Hours?
      • How to configure Conversations settings in Admin?
      • How to configure Global Settings?
      • How to configure Integrations?
  • FAQs
  • API Docs

Modules in Depth

Estimated reading: 1 minute

WhatCX is a platform that allows businesses to use WhatsApp as a communication channel with their customers. It is built on the WhatsApp Cloud API, which enables businesses to send and receive messages on WhatsApp in a way that is scalable and efficient.

WhatCX aims to help businesses nurture leads and engage with their customers in a more personal and effective way. With its features and tools, businesses can automate and streamline their communication with customers, gather valuable insights, and improve their customer experience.

Whether you are a small business owner, a customer service team, or a marketing professional, WhatCX can help you connect with your customers and grow your business. 

Let’s discuss the different modules in depth.

Articles

  • Contacts
    • How to add Contacts manually?
    • How to import contacts and map the CSV?
    • How to apply Advance Filters and create a Contact List?
  • Conversations
    • How to manage chat in conversation module?
    • How to update Contacts Profile, add Sticky Agents & Tags?
  • Broadcast
    • How to schedule a Broadcast?
    • What are the different audience types in Broadcast?
  • Templates
    • How to Create Templates on WhatCX?
  • QR Codes & Widgets
    • How to create QR & Widgets?
    • How to customize your QR & Widget?
  • Bots
    • How to create a Bot?
    • How to create a Chat Block?
  • Forms
    • How to create Forms?
    • Benefits and Use Cases of Integrating Forms
    • Form Data and Analytics
  • Feedback
  • Enquiry
  • Admin
    • How to setup Office Hours?
    • How to configure Conversations settings in Admin?
    • How to configure Global Settings?
    • How to configure Integrations?

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