Broadcast

The broadcast feature in WhatCX is a powerful tool that allows businesses to send bulk messages to their entire database of contacts on WhatsApp.

This feature is especially useful for businesses that want to reach out to a large number of customers or leads at once, as it saves time and effort compared to sending individual messages one by one.  

Additionally, the broadcast feature in WhatCX allows businesses to target their audience based on specific criteria, such as location, language, or the stage of the customer journey.

This can help businesses tailor their messages to different segments of their audience, ensuring that their communication is relevant and personalized. 

Learn more about Broadcast through related articles.