How to create QR & Widgets?

Estimated reading: 3 minutes

The QR and Widget module in WhatCx allows businesses to create and manage multiple QR codes for use in marketing campaigns. These QR codes can be placed on a website or in physical locations, such as storefronts or promotional materials, and can be used to direct prospects and customers to a WhatsApp conversation with the business.

How to create QR and Widget

To create a QR and Widget, follow the steps –

1. Login to WhatCX and navigate to QR and Widgets in the left panel

2. Click on Generate QR and Widget

Title – Give a title to your QR Code, it could be anything related to your campaign
User Message – A user message is basically the message which will be sent to you when someone comes through scanning the QR code. It will help you identify your campaigns
Intent – Intent is basically what happens after the user scans the QR code and a message is sent to you on WhatsApp. This can be further categorized into actions.
- Open Bot – If you select the intent as Open Bot, it will ask you to select which bot you want to be triggered for the campaign if you created one already or you can create one as well specific to the campaign. You can also add Response in case you want to. You can assign tags and also put a domain of your website or landing page.
- Log Enquiry – If you select Log Enquiry, it means that anybody scanning the QR code and messaging the business will be logged and an enquiry and the agent or team can take it up. You can write a response message which will be sent to the customer once he reaches out to the business. You can assign tags and also put a domain of your website or landing page.

- Connect to Team – You can select to assign a team post the customer messages to the business; the team can take over the chat. You can also add a team response and assign tags and domains for the same.

- Connect to Team – You can select to assign a team post the customer messages to the business; the team can take over the chat. You can also add a team response and assign tags and domains for the same.

- Connect to Agent – You can select to assign an agent once the customer messages the business; the selected agent can take over the chat. You can also add an agent response and assign tags and domains for the same.

Response message – A response message is what you want to send to the customer as a response once they message the business
Assign Tags – Here you can assign the tags in case you want a specific tag associated with the campaign. This will be helpful in categorizing the campaign type
Domain Allowed – Here you can add the website domain

Once you have set up all the fields, click on Create Widget and it’s done. Your QR will be created.