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WhatCX Knowledgebase WhatCX Knowledgebase
Get WhatCX for Free
WhatCX Knowledgebase
  • Home 
  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 
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  1. Home
  2. Using WhatCX
  3. Modules in Depth
  4. Templates
Updated on February 17, 2023

Docy Child

Using WhatCX

  • First Steps
    • Setup WhatsApp Profile
    • Invite Users & Setup Teams
    • Add money to your Wallet
    • Setup Contact Tags & Custom Fields
    • Create & Import Contacts
    • Have your first Conversation on WhatCX
    • Schedule your first Broadcast
    • Setup your first bot
  • Modules in Depth
    • Contacts
      • How to add Contacts manually?
      • How to import contacts and map the CSV?
      • How to apply Advance Filters and create a Contact List?
    • Conversations
      • How to manage chat in conversation module?
      • How to update Contacts Profile, add Sticky Agents & Tags?
    • Broadcast
      • How to schedule a Broadcast?
      • What are the different audience types in Broadcast?
    • Templates
      • How to Create Templates on WhatCX?
    • QR Codes & Widgets
      • How to create QR & Widgets?
      • How to customize your QR & Widget?
    • Bots
      • How to create a Bot?
      • How to create a Chat Block?
    • Forms
      • How to create Forms?
      • Benefits and Use Cases of Integrating Forms
      • Form Data and Analytics
    • Feedback
    • Enquiry
    • Admin
      • How to setup Office Hours?
      • How to configure Conversations settings in Admin?
      • How to configure Global Settings?
      • How to configure Integrations?
  • FAQs
  • API Docs

Templates

Estimated reading: 1 minute

The templates module in WhatCX is a useful tool that allows businesses to create and manage pre-written messages that can be easily sent to customers or leads on WhatsApp.

These templates can include a variety of information, such as product or service information, support or FAQs, or marketing messages.

By using templates, businesses can save time and effort in crafting responses to common customer inquiries, and they can ensure that their messaging is consistent and professional. 

One of the main benefits of the templates module in WhatCX is that it allows businesses to create and store a library of pre-written messages that can be easily accessed and used whenever needed. This can help businesses streamline their communication and respond to customer inquiries in a timely and efficient manner.

Additionally, the templates module in WhatCX offers customization options, so businesses can tailor their templates to their specific needs and audience. 

Here are the related articles to learn more about Templates.

Articles

  • How to Create Templates on WhatCX?

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