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  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 
Get WhatCX for Free
WhatCX Knowledgebase WhatCX Knowledgebase
Get WhatCX for Free
WhatCX Knowledgebase
  • Home 
  • Getting Started 
    • Introduction 
    • WhatsApp Cloud API
      • Overview 
      • How pricing works 
      • Daily Broadcasting Limits 
      • Template Management 
      • Register for Cloud API 
      • Supported API Providers 
    • Onboarding Requirements 
    • Onboarding Process 
    • Modules in WhatCX 
    • Conversation Flow 
    • Billing & Wallet 
    • Glossary 
  • Using WhatCX 
    • First Steps 
    • Modules in depth
      • Contacts 
      • Conversations 
      • Broadcast 
      • Templates 
      • QR Codes & Widgets 
      • Actions Framework 
      • Forms 
      • Bots 
      • Feedback 
      • Enquiry 
      • Admin 
    • FAQs 
    • API Docs 
  • Free Plan 
    • Plan Overview 
    • Pre-requisites 
    • Connect your WhatsApp Cloud API 
  • Forums 
  • Support Tickets 
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  2. Using WhatCX
Updated on February 17, 2023

Docy Child

Using WhatCX

  • First Steps
    • Setup WhatsApp Profile
    • Invite Users & Setup Teams
    • Add money to your Wallet
    • Setup Contact Tags & Custom Fields
    • Create & Import Contacts
    • Have your first Conversation on WhatCX
    • Schedule your first Broadcast
    • Setup your first bot
  • Modules in Depth
    • Contacts
      • How to add Contacts manually?
      • How to import contacts and map the CSV?
      • How to apply Advance Filters and create a Contact List?
    • Conversations
      • How to manage chat in conversation module?
      • How to update Contacts Profile, add Sticky Agents & Tags?
    • Broadcast
      • How to schedule a Broadcast?
      • What are the different audience types in Broadcast?
    • Templates
      • How to Create Templates on WhatCX?
    • QR Codes & Widgets
      • How to create QR & Widgets?
      • How to customize your QR & Widget?
    • Bots
      • How to create a Bot?
      • How to create a Chat Block?
    • Forms
      • How to create Forms?
      • Benefits and Use Cases of Integrating Forms
      • Form Data and Analytics
    • Feedback
    • Enquiry
    • Admin
      • How to setup Office Hours?
      • How to configure Conversations settings in Admin?
      • How to configure Global Settings?
      • How to configure Integrations?
  • FAQs
  • API Docs

Using WhatCX

Estimated reading: 1 minute

WhatCX is a communication platform built on the WhatsApp Cloud API that helps businesses manage their sales, marketing and customer service at scale.

To take full advantage of all the features offered by WhatCX, we recommend that you go through this document and perform all necessary initial steps.

This guide covers the initial steps for setting up WhatCX for onboarded accounts. For assistance with onboarding, the WhatsApp Cloud API.

First Steps

This guide covers the initial steps for setting up WhatCX for onboarded accounts.

Modules in Depth

WhatCX is a platform that allows businesses to use WhatsApp as a communication channel with their customers.

FAQs

Here, you’ll find answers to some of the most frequently asked questions about our platform and its features.

API Docs

Our APIs allow for easy integration with our platform, enabling developers to access and use data

Still stuck? How can we help?

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