Setup WhatsApp Profile

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Overview

A WhatsApp profile is a profile associated with a WhatsApp account. It includes information about the business, such as their name and profile photo, as well as a status message that can be updated by the user.

A WhatsApp profile is an important aspect of using the app, as it helps to establish the user’s identity and presence on the platform. It can also be useful for building and maintaining relationships with other users, and for security purposes.

Why is setting up a WhatsApp Profile Important?

Setting up a WhatsApp profile is important for a number of reasons:

• A profile allows you to identify yourself to other users on the app. Without a profile, people may not know who they are communicating with.
• A profile allows you to customize your experience on the app. You can choose a profile photo and status message that reflect your personality or interests.
• A profile can help you to build and maintain relationships on the app. For example, if you are using WhatsApp for business purposes, a professional profile can help to build trust and credibility with your clients or customers.
• A profile can also be useful for security purposes. By adding a profile photo and name, you can help to verify your identity to other users, which can reduce the risk of impersonation or fraud.

How to Setup WhatsApp Profile on WhatCX

To set up your WhatsApp profile on WhatCX follow the below steps
1. Login to WhatCX, Click on Admin in the left navigation
2. Under Settings, you’ll find WhatsApp Profile as an option

3. Click on WhatsApp Profile, you’ll have to update the below
a. Upload Picture – Here you need to upload the brand logo of the company for which you are using WhatCX

b. Description – Here you write about the company

c. Category – Under Category you can mention the category your business falls under

d. Contact Information
i. Address – Write the company’s address here
ii. Email – Here you can give the company’s email id where people can reach you
iii. Website – Here you can link the link of the website

You can see a Preview of how it will be visible on WhatsApp on the right panel.

Once all this is set click on Save Changes and your profile will be updated.